About Knowledge Management
 

Introduction
DTI Projects
 







 

DTI Projects: Innovation And Best Practice Solutions
THE APPLICATION OF LEARNING ON CONSTRUCTION PROJECTS TO PROVIDE INNOVATIVE AND BEST PRACTICE SOLUTIONS

Project Overview

The construction industry is fragmented in its nature and is project-based with many different organisations forming the “Project Team” with an ultimate goal to deliver a product to a client. Construction sites and the people involved in the project frequently do not share the best practice and lessons learnt, this knowledge tends to remain with the individual. The quality of product produced at site level can be improved through knowledge sharing across sites and the organisations involved to:

  • Prevent making similar mistakes
  • Reduce reworking
  • Minimising waste in the construction process

This project will deliver a communication model to enable construction companies to implement a KM system capable of transferring best practice and positive & negative lessons learnt during the construction process across a company and its supply chain. This provides a sustainable learning environment. A training package in the form of a CD and on-line downloads will give practical advice to construction companies and suppliers who seek to implement Knowledge Management within their organisations. Issues to be addressed are, process, technology, people and change management. Dissemination materials will be tailored to the different users i.e. Undergraduates, Postgraduates, the construction workforce and supply chain. Research into the value of Knowledge Management techniques shows that up to 75% added value organisation comes from intellectual capital. This is particularly applicable to companies which h information-based occupations requiring skilled, knowledgeable staff. There is a growing increase in the quantity and importance of information in the modern economy. This philosophy also demonstrates a commitment to people by investing in the process re-engineering and technology, which brings continued professional development to the team. Knowledge Management, often termed "Intellectual Capital”, within organisations is increasingly embedded in corporate strategy at board level. There is an EC funded research project involving Henley Management College, which is examining financial reporting rules for intangibles, and will include options for statutory reporting. There are recent statutory regulations reporting of intangible assets, a Danish Engineering Consultancy COWI annually report on their Intellectual Capital, including metrics for their intangible assets with respect to Clients & Markets Organisation and Staff (refer to their web site wwwcowi.dr). City analysts may be asking for more information in this area in the future.

Objectives

To investigate how other industries (such as manufacturing, retail and banking) manage their corporate knowledge and assess the robustness and measurable benefits of these processes To develop a communication model for knowledge management (capture, distillation and distribution) between construction companies and their supply chains, which will enable the quality information to be available to the people who need to use it using an efficient KM system. Using two trail projects or demonstration with the partners an evaluation will be undertaken to establish how the model can bridge gaps in industry experience and enable a better quality product to be produced The results of the research will be formatted into a training tool to allow other companies to set up their own KM system with their supply chain. It will also be disseminated as a training package to educational, professional and training organisations for CPD and learning purposes. The tool will be in an appropriate format for all different users.

Industrial Partners Include

Unipart Advanced Learning Systems, Rotary Southern Limited, Staveley Industries plc, NG Bailey & Co., Construction Productivity Network (CPN), Construction Best Practice Programme (CBPP)

Contact

Cathy Blake
Taylor Woodrow Construction Ltd.
345 Ruislip Road
Southall, Middlesex
UB1 2QX
Tel: 020 8575 4920
Email:cathy.blake@uk.taylorwoodrow.com

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Copyright Professor Charles Egbu (2005), All Rights Reserved