Training
Tools on Knowledge Management
Why
knowledge sharing is important
The focus of this training package is
a key knowledge management process - the
sharing of knowledge gained in one project,
with another project. But knowledge sharing
is not an end in itself. Rather, it is
one component of learning. So the topics
in this training package address learning
issues, and use the term 'learning' as
well as 'sharing'.
What is this training package about?
Please think about the following questions:
Question 1: Do you sense you are making
the same mistakes, over and again?
Question 2: Does your firm spend a lot
of time 're-inventing the wheel'?
Research shows many construction firms
would benefit from learning between projects
more effectively. Imagine if all projects
consistently performed as well as the best!
This package is designed to guide you
through 'the basics' of knowledge sharing.
As you work your way down the topics in
the menu on your left, you are encouraged
to think about knowledge as a business
issue (if not produce a business case).
Then you will be able to explore different
types of knowledge and think about where
that knowledge is situated within the firm.
The various means of knowledge sharing
are explored in more detail in the methods
section: How many types of knowledge (approaches,
skills, techniques, awareness, contacts)
depend upon a person taking the knowledge
with them, and how many could be transferred
by some other means - such as a project
report?
A case study gives greater depth to your
understanding of the challenges and barriers
to knowledge sharing by revealing what
happened, in practice, to another engineering
and construction company that implemented
a knowledge sharing scheme.
Finally, the next
steps offers some ideas
of where to go from here if you wish to
pursue knowledge sharing further.
Learning Objectives
After working through this training package
you should be able to
- better understand
the benefits of sharing learning within
and beyond the firm;
- describe a range of processes that
may improve knowledge sharing;
- identify potential barriers and challenges
that may inhibit
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